We strive to make our website accessible and enjoyable for all users, however if there is informations you cannot easily access, please call a Salomon customer service agent at 1 833 230 0292 or contact us through the contact form
ON SALOMON.COM, STANDARD DELIVERY IS FREE FOR ALL ORDERS (EXCLUDING INDUSTRY PARTNER ORDERS).
UPS GROUND (FREE)
Delivery within 5 to 10 days (Monday-Friday). No PO, FPO, or APO Boxes.?
Delivery with these methods has been temporarily suspended until we can guarantee shipment in the appropriate timeframes.?
Standard Delivery (UPS Ground) is free for all* orders. You can expect delivery within 5 to 10 days of placing your order, Monday-Friday. Unfortunately, we cannot accommodate PO, FPO, or APO boxes at this time.
*Free delivery is not available for industry partner or pro orders.
Sometimes it's just not meant to be. If you're not satisfied with your purchase from salomon.com, please return?it?within 45 days of the original purchase to receive a full refund. We ask that you only return items that have not been used (worn or washed) and are still in their original packaging in good condition.?
All our products come with a two-year quality warranty.?
For ski pants and jackets, the warranty is extended to three years.
Sometimes it's just not meant to be. If you're not satisfied with your purchase from salomon.com, please return it within 45 days of the original purchase to receive a full refund. We ask that you only return items that have not been used (worn or washed) and are still in their original packaging in good condition. Ready to get started? Click here
While we do not offer exchanges, you can follow the same return process as above and make a new purchase of the correct item you're looking for. Click here to get started
Warranty and Questions
Need to make a warranty claim or get any other information? Please contact our customer service team at 1-833-230-0292 from 7 a.m. to 5 p.m. MST, Monday to Friday.